How to distinguish between real and fake ceramic products?
Observe the color, patterns, material, weight, and the sound when tapping the product lightly.
How to preserve ceramic products?
Avoid strong impacts, do not use harsh cleaners, and do not place the products in areas with extremely high or low temperatures
What is the delivery time?
Delivery time depends on the customer's address and the shipping method. On average, we will deliver within 2-4 days.
Can the product be used in the microwave, oven, or dishwasher?
Most of our products are safe for use in microwaves and dishwashers. However, we encourage you to check the specific information on each product or contact us for guidance.
If the product is damaged during delivery, what should I do?
If you receive a damaged or defective product, please take a photo of the item and contact us within 48 hours of receipt. We will assist you with an exchange/return or a refund according to the company's policy.
Are your products food-safe?
Yes, all of our ceramic products are tested and guaranteed to be food-safe. We do not use harmful materials or lead-containing glazes in the manufacturing process.
Are the products suitable for gifting?
Absolutely! We offer attractive and customizable gift wrapping services. Ceramic products make meaningful, unique gifts suitable for any holiday, anniversary, or as corporate gifts.
Are your products feng shui compliant?
We have several product lines designed based on feng shui principles, such as vases, decorative statues, and items that symbolize wealth and peace. Our team is ready to provide advice if you need feng shui-compatible products.
Where do the ceramic products in your store come from?
Our products originate from Tràng An, known for its long-standing tradition of pottery making and high-quality products, as well as several manufacturing facilities that ensure quality and design
What is the main material used to produce ceramics?
We primarily use natural clay, kaolin, and other natural materials that ensure safety for users' health.
What designs do the products come in?
We offer a wide variety of product designs, ranging from traditional to modern styles, suitable for various interior decor themes.
Are the prices of the products fixed?
The prices of products may vary depending on the type of product, size, and time of purchase. We frequently have attractive promotional programs.
English 
Vietnamese